For nearly two decades, Rene has been a familiar face at H-E-B, greeting customers, bagging groceries, stocking shelves and gathering carts from the parking lot. This year, his dedication was recognized with an award and $100 for 19 years of service.
Behind that achievement is a story of resilience and support. For nearly 15 years, Rene has received help from Volunteers of America Texas through its Vocational Opportunity and Training Services program. The program provides him with two to four hours of job coaching each week, depending on his needs, helping him navigate the ups and downs of part-time work.
“Job coaching plays a critical role in helping individuals with disabilities keep steady employment,” said Vocational Opportunities and Training Services Director, Beanca Williams. “Especially, as companies evolve and expectations shift.”
According to Williams, at H-E-B, managers and staff seem to value the partnership with VOA Texas. When challenges arise, they reach out to Rene’s coach, and together they developed a plan to keep him moving forward.
“That teamwork has helped Rene thrive,” Williams added. She says he still looks forward to clocking in each week, finding joy in his routines and pride in being an active member of his community.
For Rene, the consistency of his job has been a bright light. And for VOA Texas, his success is a reminder of the power of long-term support and the difference it makes in helping people build meaningful lives.